Refund and Cancellation Policy
Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
- For Cancellations please contact us via firstname.lastname@example.org.
- Requests received byseven business days prior to start of the current service period and without singing the legal agreement will be treated as cancellation of services.
- We will try our best to provide the bestservice for our clients.
- In case any client is not completely satisfied with our products we can provide a refund. (Provided the reasons are genuine and proved after investigation.)
- The client will offer every needed information and papers, such as the English translations in an agreed form, and as sought by STARK VISAS and the intricate Visa Office. It has been fully decided upon by the immigration consultancy on the ground of the actualities and papers presented by the client. In case the provided details is discovered to be wrong or replica or incomplete or improper, and so not treated by the concerned Immigration bodies, the immigration consultancy takes no blamewhatever for the not too positive impression of the same on the result of the appeal and the resulting rejection on this basis, even as no refund shall be claimed—either of the consulting charge or the amount paid to the government organizations under such circumstances!
- The client must offer, before 30 days, each and every paper, forms and details that will make it possible for the STARK VISAS in question to present his application for skills. The client’s inability to do the same will only suggest that no repayment of the counseling/consulting fee offered to the STARK VISAS is outstanding. Client will inform the STARK VISAS of each and every interaction received by him from the processing visa office-in writing or via phone-inside a week of the receiving of such a message. Moreover, the client shall notify the said immigration consultancy of each and every communication—both via written matter and via phone-undertaken by the Client, straight with the involved visa office inside a week or 7 days of such a contact. This involves personal visits made to the visa office, and/or inquiry made, via phone. The client’s inability to do the same will only suggest that no money back whatever is outstanding of any advice-giving charges offered to the immigration consultancy.
- The client shall show the ownership of the required liquid funds preceding to the issuance of the permit, or at any given time period during the processing of the application, in agreement with the requirements of the visa policy of the Government of Canada on the settlement funds. The client’s failure to do the same will only show that no refund whatsoever is outstanding of any advice-giving charges given bySTARK VISAS.
- The client will perch all charges, which could be payable to a variation of government and assessing bodies and language testing organizations, such as but not restricted to the assessing bodies costs, residency visa application costs, the IELTS test, health tests, etc. The given charges are strictly non-returnable and not adjustable by either any of the receiving offices or the Stark Visas.
- The client willinglyagrees that he has been explained of the standard waiting durations/average-processing time, as suitable to his application, and further that such waiting durations/usual processing time specially depends on the expediency of processing visa office/authorized body. The client also completely agrees and understands that he will never have any claims whatever on any sort of refund of the charges made on or off-site, on the ground of the lengthyapplication processing time periods.
- If paid by credit card via payment gateway name refunds will be issued to the original credit card and in case of payment gateway name payments refund will be made to the same account.
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